Storm Damage? Do Your Homework Before You Hire a Roofer

I was driving through town the other day behind a roofing truck with a company name I had never heard of before. Then I noticed the license plate and the phone number, both from nearly a thousand miles away in the Midwest. That’s a pretty long commute to Connecticut, and it’s not the first one I’ve seen this summer.

After a stretch of severe weather, it’s common to see an influx of contractors from outside the area. In the roofing business, they’re often called “storm chasers.” They follow damaging storms from one area to the next, looking for neighborhoods where homeowners may need roof repairs or replacements.

And to be fair, being from out of state doesn’t automatically make someone a bad contractor. There are good contractors and bad contractors everywhere. But when someone knocks on your door after a storm offering to inspect your roof, especially if they’re promising a very low price or telling you that you need to act immediately, it’s worth slowing down and doing a little homework.

Your roof is too important, and too expensive, to make a decision based solely on who can get there first or give you the lowest estimate.

Why does hiring local matter?

One of the biggest reasons is simple: we’re still here when the job is over and for years after that.

A roof is designed to last for decades, and even a properly installed roof can occasionally have an issue. Maybe you notice a leak during the next big rainstorm. Maybe flashing needs to be adjusted. Maybe you have a question about your warranty a year from now. You want to know who you’re calling and that you can get in touch with them.

A reputable local contractor has a business and a reputation in the community to protect. We run into our customers at the grocery store, at restaurants, and at our kids’ and grandkids' swim meets and music concerts. If something goes wrong, we can’t just pack up and head to the next storm. That kind of accountability matters, especially when you’re in business in the same town for decades.

Is the lowest roofing estimate a good deal?

If I were a homeowner, I’d want to understand why an estimate is much lower. Roofing estimates can vary because contractors are using different materials, installation methods, warranties or even different interpretations of what needs to be replaced. A substantially lower price doesn’t necessarily mean you’re getting the same roof for less money.

Ask what’s included. What shingles are being installed? What about underlayment, flashing, ventilation and cleanup? Who is actually doing the work? Is the contractor licensed and properly insured? What warranties come with the job, and who handles a warranty issue later?

You don’t need to become a roofing expert. You just need to ask enough questions to understand what you’re buying.

How can I check a contractor’s reputation?

This is one area where the internet has made life considerably easier.

Look at reviews, but don’t stop at the star rating. See how long the company has been receiving reviews in your area. Look at their website and physical address. Ask your neighbors, the local chamber of commerce, even your town Facebook group. Check whether they’ve been doing business locally for years or whether their presence appeared shortly after the last hailstorm.

And ask for references. A reputable contractor should be able to point you toward plenty of local homes where they’ve done similar work recently and for some time.

I’d also be cautious about anyone using high-pressure tactics. Storm damage can feel urgent, but unless your home is actively taking on water or there’s an immediate safety issue, you generally have time to get another opinion and compare estimates.

We’ve had plenty of wild weather in Connecticut this summer, and unfortunately, that means there are plenty of roofs that legitimately need repairs. Just remember that you’re not only choosing a roof. You’re choosing the company standing behind it.

A good price matters, but good workmanship matters more, and knowing who will answer the phone if you need help later is worth quite a bit, too.

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Have a question? Email info@odonnellbros.com with the subject line “Ask the Pro.” For your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for general guidance only.

A Home Maintenance Checklist After a Storm

If your neighborhood looked anything like ours after last week’s storms, you’ve probably spent more time than you planned dragging branches to the curb, filling yard waste bags, or listening to chainsaws in the distance.

Central Connecticut took a pretty good beating. High winds and heavy rain left plenty of downed trees, broken limbs, and debris scattered across neighborhoods. Thankfully, many homeowners escaped with only minor damage, but storms like these are also a good reminder that your home’s exterior takes more of a beating than you might realize.

Once you’ve finished cleaning up the obvious mess, it’s worth taking a few extra minutes to walk around your property. A quick inspection now can help you catch small issues before they turn into expensive repairs later.

1. Start with Your Roof

Before you even grab a ladder, take a slow walk around your house and look up. You’re looking for anything that seems out of place such as missing shingles, lifted ridge caps, damaged flashing around chimneys or vents, or branches that may have scraped across the roof.

Not every problem is obvious from the ground, but if something catches your eye, don’t ignore it. Even a small area of damage can allow water to work its way underneath the roofing materials, and the leak often doesn’t show up until the next heavy rain.

2. Give Your Gutters Some Attention

After a storm, gutters have a way of collecting everything from leaves and twigs to pine needles and seed pods. Once they’re clogged, they can’t do the job they’re designed to do.

Instead of carrying water away from your home, overflowing gutters can send water behind your siding, damage fascia boards, wash out landscaping, or even contribute to water finding its way into your basement.

If you’ve already been outside cleaning up branches, this is the perfect time to make sure your gutters and downspouts are clear and draining properly.

3. Don’t Forget the Trees That Stayed Standing

Most people notice the branches that came down. The ones that are still hanging overhead deserve just as much attention.

Look for cracked limbs, split trunks, or branches that are now hanging over your roof or rubbing against your siding. Storms often weaken trees without bringing them down immediately, which means the next windy day could finish the job.

If you have mature trees close to your home, it’s worth having an arborist take a look if anything seems questionable.

4. Walk the Outside of Your Home

Wind doesn’t have to knock something over to cause damage. Flying debris can loosen siding, crack trim, or damage the caulking around windows and doors.

Take a slow walk around your home and look closely. Small gaps may not seem like a big deal today, but they can allow water, insects, and moisture to find their way inside over time. Catching those little problems early is almost always easier and less expensive than waiting until they become major repairs.

5. Keep an Eye Out for Hidden Water Damage

Not every storm leaves behind obvious damage. Sometimes the warning signs don’t appear for several days.

Over the next week or two, keep an eye out for new water stains on ceilings, damp spots in the attic, peeling paint, musty odors, or discoloration around windows. Those subtle changes are often the first indication that wind-driven rain found a way into your home.

The earlier you catch a leak, the simpler and less costly the repair is likely to be.

6. Use This as a Chance to Get Ahead

One thing we’ve learned over the past several years is that severe weather isn’t as unusual as it once seemed. Strong storms have become part of life here in Connecticut, and the best time to prepare for the next one is while this one is still fresh in your mind.

Ask yourself a few simple questions. Are tree branches hanging over your roof? Are your gutters getting old? Is your roof nearing the end of its life? Are your windows and siding still doing the job they were designed to do?

You don’t have to tackle every project this season, but having a plan is always better than being caught off guard.

Once the branches are piled at the curb and your yard starts looking like itself again, spend just a little more time giving your home a careful once-over. A few minutes of maintenance today can help prevent a much bigger headache tomorrow.

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.

When (and How) to Shovel Your Roof After Heavy Snow

If it feels like we’ve been living inside a snow globe lately, you’re not imagining it. Connecticut has taken a serious beating this week, and while most of us have been focused on clearing driveways and walkways, there’s another place snow quietly causes trouble: your roof.

Last week, we talked about ice dams, those thick ridges of ice that form along the roof edge and trap melting snow, often forcing water back under shingles. One of the best ways to prevent ice dams is also one of the most overlooked winter maintenance tasks: roof shoveling.

So when should you shovel your roof, why does it matter, and how do you do it safely (or decide not to do it yourself at all)?

When to shovel your roof

There’s no hard-and-fast rule like “six inches equals shovel time,” but there are some clear signals. If your roof has accumulated a foot or more of snow, especially heavy, wet snow, it’s worth paying attention. The same goes if you’re seeing icicles forming along the eaves, uneven snow melt, or signs of ice dams starting to build.

Older homes, homes with flatter or low-pitch roofs, and houses with less insulation or ventilation tend to be more vulnerable. And if we’re in one of those cycles where snow melts during the day and refreezes at night (hello, New England winter), snow buildup becomes more than just a cosmetic issue. It becomes a structural and water-infiltration risk.

Why roof shoveling matters

Snow is deceptively heavy. A roof holding several inches of wet snow can be supporting thousands of extra pounds. Over time, that stress can contribute to sagging, cracks, or long-term damage, especially if your roof was already nearing the end of its lifespan.

But the bigger issue for many homeowners is water. Snow melts, water moves, and when it refreezes at the roof edge, it has nowhere to go. That’s how you end up with leaks, stained ceilings, peeling paint, and mold growth, sometimes weeks after the snow is gone.

Roof shoveling reduces the amount of snow available to melt and refreeze, helping to prevent the ice dam cycle we talked about last week before it starts.

How to shovel your roof safely

If you’re going the DIY route, safety comes first. You should never climb onto a snow-covered roof. Instead, use a roof rake with a long extension and work from the ground. Pull snow down gently, starting at the roof edge and working upward a few feet at a time.

The goal isn’t to scrape the roof bare. In fact, you don’t want to. Leave a thin layer of snow to avoid damaging shingles. And always be aware of what’s below—snow and ice come down fast and heavy, and no one wants a surprise avalanche landing on them or their landscaping.

If your roof is steep, high, or difficult to access, or if ice has already formed, that’s your cue to stop.

When to call a professional

There’s no prize for doing this yourself. Roof shoveling can be dangerous, and every winter, people get hurt trying to save a few dollars. A professional has the right tools, safety equipment, and experience to remove snow and ice without damaging your roof or themselves.

Many local home improvement companies like ours offer roof shoveling during heavy snow seasons. We already understand roofing systems inside and out, can assess whether snow removal is necessary and handle it safely when it is. That kind of experience matters, especially when ice dams or existing roof issues are in play.

Roof shoveling isn’t something most homeowners think about until there’s a problem. But paired with good insulation, ventilation, and awareness (like spotting ice dams early), it’s one more way to protect your home during a tough Connecticut winter.

If you’re unsure whether your roof needs attention, trust that instinct or call a pro. It’s always better to address snow buildup proactively than to deal with water damage once everything melts.

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit http://www.odonnellbros.com. Advice is for guidance only.