Reputation Counts When Searching for a Contractor

It can be tough to find a good remodeler these days. With so many options and a lot of unknowns, getting a good contractor that you can trust to do the job right can be more daunting than the project you’re hiring them for. So where do you start? Here are my top tips for finding the best professional for your renovation plans.

Ask for referrals.

When it comes to hiring an expert for remodeling or home repair work, you should look at it the same way you would for a doctor or an accountant. Start by asking friends, family, or co-workers for a referral, or you can also try your local building inspector or the owner of the lumberyard in your area. Additionally, every tradesperson has a network of other home professionals they deal with regularly; so if you have a plumber but need an electrician, don’t be afraid to reach out. Local Facebook groups are also a fantastic way to search for recommendations. 

Trust your gut.

When meeting with professionals, your gut feeling is as important as anything else. Home improvement is a personal process so go at it in the same way you would a first date. Do you like the solutions and options the expert provides? Does he communicate with you in a way that’s clear and concise?  Do you feel comfortable that she will do the job the way you want it done? Don’t get caught up in special deals or flashy talk, trust your instincts and go with a professional that feels more like a partner than a salesperson. A true expert will show his or her knowledge and educate you along the way.  

Don’t ask for a rough estimate. 

There is no use in asking for a “ballpark figure”, ever. Chances are that the prices quoted in the estimate will change once the contractor has a chance to understand what is specifically required. Certain things such as the condition of the property, the materials used for the job, and the personalization that you require will make up the price. Save yourself some time and confusion by making a list of what you really want before the contractors show up for the first appointment. Most professionals will give you an estimate for free so make the most of that opportunity by getting specific. Getting a good deal is important, but not if it means scrimping on quality workmanship. 

Do ask for a plan.

Understanding your costs is key, but it’s also a good idea to ask for a plan of action to ensure you are fully aware of both the process and the timeline for the job. A simple step-by-step explanation will give you the clarity you need to ensure that you and your contractor are on the same page and it will also help you plan around activities you might have going on. As a professional, I like to make sure the steps involved in a job are clearly articulated for two reasons; it gives my customers confidence in the project and it helps them understand all of the work being undertaken, especially the parts that might not be as obvious.  In my opinion, an educated customer is the best kind of customer.

Bob O'Donnell is the owner of O'Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro”. All questions may be considered for publication. To contact Bob for your remodeling needs, call O'Donnell Bros, Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.

Need a New Roof? Don't Ignore This Crucial Step

If you’re a regular reader, you know that roof insulation, ventilation, and airflow are my favorite topics to talk about. The reason I tend to focus on these areas is that, in nearly 50 years of business, I still cannot tell you how many homes in our area suffer from mold, mildew, and moisture problems. A house that can’t breathe is one that harbors bacteria, so not only are people living less comfortably than they should, but they are also subjecting themselves to long-term health problems like asthma, allergies, and lung function. 

No homeowner actually wants to believe their home is allowing moisture to thrive and many are intimidated by taking the proper steps to fix the problem. What’s worse is that many insurance companies won’t cover the cost of attic ventilation, which means that homeowners are skipping a crucial step in the re-roofing process. So let’s make this simple to understand. Here are five reasons why attic ventilation is absolutely necessary:

1. It’s the only way a roof will meet its life expectancy.

2. A shingle warranty will be void without it. 

3. It keeps a building up to code.

4. It ensures that the roof vents themselves are sufficient. 

5. It helps to guarantee that a replacement roof will be worth the thousands you’ll spend on it. 

In addition to the financial and structural benefits, there are comfort reasons too. Proper attic ventilation fights summer heat build-up and reduces the risk of ice dams and moisture in the winter. It keeps a house warmer in cold months and cooler in hot months so energy bills are lower and heating and air conditioning systems don’t have to work as hard. Plus, as I mentioned before, you’re lowering your risk of mold and mildew taking a stronghold in your attic, which can then spread into your living space and affect the air that you breathe every single day. 

According to a poll conducted by Roofing Contractor Magazine, more than 75% of North American homes today have improper attic insulation, including not enough or incorrect ventilation. If you’re getting your roof quotes from quality-focused contractors, this step will most certainly come up in conversation because without it, you’re investment is pretty much doomed. Proper insulation and ventilation keep a roof healthy and stable which means it’s much less likely to be damaged during the 20-plus years of abuse Mother Nature will throw at it, and then some. 

The bottom line? Make sure you deal with a roofing company that’s reputable and knows what they are doing. If there is no mention of insulation and ventilation in an initial conversation about replacing your roof, you’re better off looking elsewhere. How you replace your roof is your choice, but you deserve to know and understand all the options available. 

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit http://www.odonnellbros.com. Advice is for guidance only.

Save On Energy Costs with This Home Improvement

With the leaves falling and winter weather knocking on our doors, there is no better time to start preparing the house for what will probably be a very expensive winter if your house isn’t insulated.

I’ve been in the attics of thousands of homes in this area and I can tell you that 75 percent of them aren’t insulated the way they should be. Insulation acts as a barrier, helping to keep warm air inside the house by slowing the flow and stopping the heat from getting outside. The problem is that most homes, especially older ones, do not have enough insulation to keep up with our cold winters. In fact, many homes around here have barely enough insulation to withstand the cold months in Florida. 

So, how do you know if you have proper insulation? You’ll need to find out where you currently have (or don’t have) insulation, what type of insulation is installed, and what its “R-value” is. The R-value is the materials’ resistance to heat flow, so the higher the R-value, the greater the insulating properties. Once you have this information, you can determine how much additional insulation you need, which will be dependent on our Connecticut climate, your house size, and what kind of heating you have. This analysis can either be done by a qualified contractor or you can do it yourself if you’re comfortable working in the attic.

Once you determine what you need, there are two popular ways to get insulation into your home. A licensed contractor can either blow loose fiberglass under the floor in the attic or batts can be laid between the floor joists. There are pros and cons to each option and they depend on the size of the house, the clearance space, and what the attic is used for. I install insulation both ways and one is just as effective as the other - the best method is the one that works for your home.

The bottom line? The United States Environment Protection Agency says that with proper insulation, the average home in our area can save approximately 16 percent in total heating and cooling costs. For older homes, that number skyrockets to nearly 50 percent. What’s even better is that insulation almost always recoups its value when a house hits the real estate market.

So is it worth taking a look at insulation? If you like keeping more dollars in your wallet, I’d say yes. 

Bob O'Donnell is the owner of O'Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro”. All questions may be considered for publication. To contact Bob for your remodeling needs, call O'Donnell Bros, Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.