How to Find a Reputable Contractor

Every week I get calls from homeowners who have been left unsatisfied after a contractor failed to show up, left a job undone, or didn’t properly communicate costs. The process of finding a good remodeler and getting the result you want can be daunting, especially with so many options. So where do you start? Here are my top tips for finding the best professional for your renovation plans.

Ask for referrals.

When it comes to hiring an expert for remodeling or home repair work, you should look at it the same way you would for a doctor or an accountant. Start by asking friends, family, or co-workers for a referral, or you can also try your local building inspector or the owner of the lumberyard in your area. Additionally, every tradesperson has a network of other home professionals they deal with regularly; so if you have a plumber but need an electrician, don’t be afraid to reach out. Local Facebook groups are also a fantastic way to search for recommendations. 

Trust your gut.

When meeting with professionals, your gut feeling is as important as anything else. Home improvement is a personal process so go at it in the same way you would a first date. Do you like the solutions and options the expert provides? Does he communicate with you in a way that’s clear and concise?  Do you feel comfortable that she will do the job the way you want it done? Don’t get caught up in special deals or flashy talk, trust your instincts and go with a professional that feels more like a partner than a salesperson. A true expert will show his or her knowledge and educate you along the way.  

Don’t ask for a rough estimate. 

There is no use in asking for a “ballpark figure”. Chances are that an estimate will change once the contractor has a chance to understand what is specifically required. Certain things such as the condition of the property, the materials used for the job, and the personalization that you require will make up the price. Save yourself some time and confusion by making a list of what you really want before the contractors show up for the first appointment. Most professionals will give you an estimate for free so make the most of that opportunity by getting specific. Getting a good deal is important, but not if it means scrimping on quality workmanship. 

Do ask for a plan.

Understanding your costs is key, but it’s also a good idea to ask for a plan of action to ensure you are fully aware of both the process and the timeline for the job. A simple step-by-step explanation will give you the clarity you need to ensure that you and your contractor are on the same page and it will also help you plan around activities you might have going on. As a professional, I like to make sure the steps involved in a job are clearly articulated for two reasons; it gives my customers confidence in the project and helps them understand all of the work being undertaken, especially the parts that might not be as obvious.  In my opinion, an educated customer is the best kind of customer.

Bob O'Donnell is the owner of O'Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro”. All questions may be considered for publication. To contact Bob for your remodeling needs, call O'Donnell Bros, Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.

Rebate Programs for Connecticut Home Improvements

If you’ve ever thought about renovating your home but you’re conscious about the planet, it’s worth making sure you’re up to speed on some of the rebates and incentives offered by EnergizeCT. As conscientious consumers, making smart decisions about your home remodeling while doing good for the planet is always a great idea. Here are some of the programs available this summer:

• Heat Pump: there are big savings for people looking to upgrade their heat and air conditioning. Work with a qualified contractor for your equipment and installation and you can get up to $15,000 in combined incentives.

• Pool Pumps: a summer of swimming is always fun but maintenance? Not so much. If you’re in the market for a new pool pump, Eversource customers can get a rebate of up to $100. The offer says you can save up to $290 a year in energy costs since the new ones use up to 18 percent less energy than a standard pump.

• Air Purifiers: these became a hot item after COVID and they continue to be popular amongst homeowners. You can snag $40 off a qualifying unit through the program and save money long-term too. ENERGY STAR® certified air purifiers are more than 25% more energy-efficient than standard models

• Dehumidifiers: during the summer months, I dump my basement dehumidifier twice a day. Excess moisture is a real problem in many homes and it can lead to mold and mildew if not dealt with. The average dehumidifier costs about $300 but you can get up to $25 off per qualifying unit with this incentive program

• Insulation: If you’re a regular reader, you’ll know how important having enough insulation is in the home. In addition to warmer winters and cooler summers, insulation is also a valuable improvement upon resale. You can get up to $1.70 per square foot for your insulation project which includes both batts and blown fiberglass. 

• Boilers and Furnaces: both of these essential appliances have a 20-year lifespan so if you’re coming to the end of yours, taking advantage of the rebate is a good idea. You can get up to $750 back if you choose an energy-efficient model and there is financing available too. 

• Thermostats: I love being able to set and adjust the temperature of my house from anywhere and it’s great for the planet too. Choose a Smart thermostat like Google Nest and get an $85 instant rebate. Plus they estimate energy savings of up to $180 on electric and $565 on gas.

As with any program or incentive, it’s always smart to read the fine print to ensure you qualify for the rebates. Head to energizect.com for the latest list of offerings and availability and happy home improvement shopping!

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.

Five DIY Home Improvement Projects for Summer

If you’re looking for a few easy ways to give your house a facelift this summer, there are several projects that can make a big difference on a relatively small budget. Warmer weather generally makes these kinds of jobs easier so it’s a good idea to start planning now. Here are five of my favorite DIY improvements. 

1. Exterior Refresh: Refreshing the exterior of your home with a new coat of paint can make a significant difference in its appearance. Of course, painting the entire house isn’t exactly an easy job and will depend on the house's condition and the homeowner’s skill and experience. A front door spruce-up or shutter refresh can be a great place to start as well as a powerwash of the entire exterior.

2. Landscaping and Garden Improvements: Take advantage of the warm weather to spruce up your yard and garden. Trim overgrown bushes and trees, weed the flower beds, and plant new flowers or shrubs to add color and vibrancy. Installing a simple DIY pathway using gravel, stepping stones, or mulch can also enhance the overall appeal of your outdoor space.

3. Outdoor Lighting: Upgrade your outdoor lighting to create a welcoming ambiance and improve safety. Install solar-powered lights along pathways, around the porch, or in the garden. You can also consider string lights or lanterns to add a cozy and festive touch to your outdoor living areas.

4. Kitchen Backsplash: Adding or updating a backsplash in your kitchen can instantly transform the area. If you have a smaller space, visit a local tile outlet center to score a great deal on leftovers from a bigger job. This renovation can give your kitchen a fresh and updated look without breaking the bank.

5. Bathroom Updates: Refreshing your bathroom doesn't have to be expensive. Consider replacing old faucets, showerheads, or cabinet hardware to give the space a modern touch. Re-caulking the bathtub or shower, adding a new shower curtain, and installing a fresh mirror can also make a significant difference.

Remember, even though these renovations are relatively inexpensive, it's important to set a budget and plan accordingly. DIY projects can save money, but it's essential to have the necessary skills and tools for the task at hand. Also, if you’re making improvements to put a home on the market, be sure to stick with neutral colors and patterns. Bold, bright, and busy tend to turn people off if they don’t have your same tastes and preferences. 

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit http://www.odonnellbros.com. Advice is for guidance only.