Six Tips for Finding a Good Contractor

Every week I get calls from homeowners who have been left unsatisfied after a contractor failed to show up, left a job undone, or didn’t properly communicate costs. The process of finding a good remodeler and getting the result you want can be daunting, especially with so many options. So where do you start? As we kick off home remodeling season, here are six essential tips to help you find a trustworthy professional for your renovation plans.

1. Ask for Referrals from People You Trust

When it comes to hiring someone to work on your home, treat it like finding a great doctor or accountant. Ask friends, family, neighbors, and coworkers who they’ve used and loved. You can also check with your local building inspector or the owner of your nearby hardware or lumber store—they’ll know who consistently does quality work. And don’t forget local Facebook groups—they’re often gold mines of honest recommendations.

2. Follow Your Gut Instinct

Meeting a contractor is a lot like a first date. Do they show up on time? Do they listen to your needs and explain things clearly? Are they trying to educate you—or just sell you? A contractor who treats you like a partner (not a pitch) is someone you can build with—literally. Flashy talk and deep discounts mean nothing if your gut says no. Listen to that voice in your head. It’s usually right.

3. Ditch the “Ballpark Figure” Request

Asking for a rough estimate might sound like a smart way to get started, but it’s not going to help you in the long run. Costs vary wildly based on site conditions, material choices, and the specifics of your vision. Save time and confusion by coming prepared with a clear list of what you want. That way, contractors can give you an accurate estimate—and you can compare apples to apples.

4. Ask for a Step-by-Step Plan

You deserve to know how the job is going to unfold—from demolition to final cleanup. A good contractor will walk you through the process, provide a clear timeline, and explain what to expect at every stage. This isn’t just about convenience; it’s about building confidence and avoiding surprises. The more you understand the process, the smoother it will go.

5. Verify Licenses, Insurance, and Credentials

A professional contractor should be licensed, insured, and willing to show you proof of both. Don’t take their word for it—ask to see copies and check expiration dates. You can also verify licenses through your state’s licensing board. Bonus points if they belong to a local or national trade association—that often means they’re committed to continuing education and ethical business practices.

6. Get Everything in Writing—No Exceptions

A handshake isn’t enough. Insist on a detailed written contract that spells out the scope of work, payment schedule, timeline, and materials to be used. This document protects both of you if questions come up later. If a contractor is hesitant to put it in writing, that’s your cue to walk away. A pro knows the power of paperwork.

Bob O’Donnell is the owner of O’Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.