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17 Divinity St
Bristol, CT, 06010
United States


Since 1975, O'Donnell Bros has been providing greater Bristol and Central Connecticut with residential and commercial remodeling solutions. We specialize in roofing, siding, windows, doors, gutters, downspouts and so much more. We look forward to helping you with all your remodeling needs. 

Don't rush into hiring the wrong contractor


O'Donnell Bros President, Bob O'Donnell, is a regular contributor to The Bristol Press. Read his home improvement articles here.


Don't rush into hiring the wrong contractor

Chelsea O'Donnell

With winter on the way, you might be in a race to batten down the hatches and get a few things fixed around the house.  Finding the right expert for a big job might seem daunting, but while you’re probably keen to get the required work done as quickly and efficiently as possible, hiring the wrong professional can do a lot more harm than good. So what to do? Here are my top tips.

Ask for referrals.

When it comes to hiring an expert for remodeling or home repair work, you should look at it the same way you would for a doctor or accountant. Start by asking friends, family or co-workers for a referral, or you can also try your local building inspector or the owner of the lumberyard in your area. Additionally, every tradesperson has a network of other home professionals they deal with regularly; so if you have a plumber but need an electrician, don’t be afraid to reach out.

Click the “like” button.

When meeting with professionals, your gut feeling is as important as anything else. Home improvement is a personal process so go at it in the same way you would a first date. Do you like what solutions and options the expert provides? Does he communicate with you in a way that’s clear and concise?  Do you feel comfortable that he will do the job the way you want it done? Don’t get caught up in special deals or flashy talk, trust your instincts and go with a professional that feels more like a partner than a salesman.

Don’t ask for a rough estimate.

If you have a big job that you need done, there is no use in asking for a “ballpark figure”. Chances are that the prices quoted in the estimate will change once the contractor has a chance to understand what is specifically required. Certain things such as the condition of the property, the materials used for the job and the personalization that you require will make up the price, so save yourself some time and confusion by making a list of what you really want before contractors show up for the first appointment. Most professionals will give you an estimate for free; so make the most of it by getting specific. Remember, getting a good deal is important, but not if it means scrimping on quality workmanship.

Do ask for a plan.

Understanding your costs is key, but it’s also a good idea to ask for a plan of action to ensure you are fully aware of both the process and the timeline for the job. A simple step-by-step explanation will give you the clarity you need to ensure that you and your contractor are on the same page, and it will also help you plan around activities you might have going on, like family coming into town for the holidays. As a professional, I like to make sure the steps involved in a job are clearly articulated for two reasons; it gives my customers confidence in the project and it helps them understand all the work being undertaken, especially the parts that might not be as obvious from the surface.  In my opinion, an educated customer is the best kind of customer.