Six Tips for Finding a Good Contractor

Every week I get calls from homeowners who have been left unsatisfied after a contractor failed to show up, left a job undone, or didn’t properly communicate costs. The process of finding a good remodeler and getting the result you want can be daunting, especially with so many options. So where do you start? As we kick off home remodeling season, here are six essential tips to help you find a trustworthy professional for your renovation plans.

1. Ask for Referrals from People You Trust

When it comes to hiring someone to work on your home, treat it like finding a great doctor or accountant. Ask friends, family, neighbors, and coworkers who they’ve used and loved. You can also check with your local building inspector or the owner of your nearby hardware or lumber store—they’ll know who consistently does quality work. And don’t forget local Facebook groups—they’re often gold mines of honest recommendations.

2. Follow Your Gut Instinct

Meeting a contractor is a lot like a first date. Do they show up on time? Do they listen to your needs and explain things clearly? Are they trying to educate you—or just sell you? A contractor who treats you like a partner (not a pitch) is someone you can build with—literally. Flashy talk and deep discounts mean nothing if your gut says no. Listen to that voice in your head. It’s usually right.

3. Ditch the “Ballpark Figure” Request

Asking for a rough estimate might sound like a smart way to get started, but it’s not going to help you in the long run. Costs vary wildly based on site conditions, material choices, and the specifics of your vision. Save time and confusion by coming prepared with a clear list of what you want. That way, contractors can give you an accurate estimate—and you can compare apples to apples.

4. Ask for a Step-by-Step Plan

You deserve to know how the job is going to unfold—from demolition to final cleanup. A good contractor will walk you through the process, provide a clear timeline, and explain what to expect at every stage. This isn’t just about convenience; it’s about building confidence and avoiding surprises. The more you understand the process, the smoother it will go.

5. Verify Licenses, Insurance, and Credentials

A professional contractor should be licensed, insured, and willing to show you proof of both. Don’t take their word for it—ask to see copies and check expiration dates. You can also verify licenses through your state’s licensing board. Bonus points if they belong to a local or national trade association—that often means they’re committed to continuing education and ethical business practices.

6. Get Everything in Writing—No Exceptions

A handshake isn’t enough. Insist on a detailed written contract that spells out the scope of work, payment schedule, timeline, and materials to be used. This document protects both of you if questions come up later. If a contractor is hesitant to put it in writing, that’s your cue to walk away. A pro knows the power of paperwork.

Bob O’Donnell is the owner of O’Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.

How to Improve Indoor Air Quality During Pollen Season

Spring in Connecticut is a beautiful thing with longer days, blossoming trees, and the long-awaited return of greenery. But if your eyes are watering, your nose is running, and you feel like you’re living in a cloud of dust, you’re not imagining it. Tree pollen is heavy right now across the state, and it’s taking a toll on our sinuses, our sleep, and even our mood.

What many people don’t realize is that spring allergies aren’t just an outdoor problem. Pollen doesn’t politely stay outside. It hitches a ride on your clothes, shoes, pets, and open windows, settling in your carpets, upholstery, and air ducts. The result? Your indoor air can be just as allergy-triggering as the great outdoors. Fortunately, a few smart strategies can dramatically improve your home’s air quality and help you breathe easier this season.

1. Invest in a High-Quality Air Purifier

One of the most effective ways to combat indoor allergens like pollen is to use a HEPA air purifier. These devices are designed to trap particles as small as 0.3 microns, including pollen, dust, and pet dander. Place a purifier in high-traffic areas, such as the living room or bedroom, and keep it running continuously during peak pollen season. If you have allergy sufferers at home, consider one for each bedroom.

Bonus tip: Look for purifiers with activated carbon filters to reduce odors and volatile organic compounds (VOCs) that can further irritate sensitive airways.

2. Keep Windows Closed (Sorry, We Know)

There’s nothing more tempting than cracking open a window on a sunny spring day. But during high pollen days, open windows are like rolling out the red carpet for allergens. Use air conditioning instead, and make sure your HVAC system is fitted with a high-efficiency filter (MERV 11 or higher is ideal). Don’t forget to change it every 1-2 months during allergy season.

3. Do the “Pollen Peel-Off” at the Door

Designate a “drop zone” near your entryway where family members can leave shoes, jackets, and bags. This helps prevent pollen from being tracked deeper into your home. If you’ve been outside for a while, especially after a hike or time in the garden, consider changing clothes and rinsing off. Pollen loves to cling to fabric and hair.

4. Vacuum Like You Mean It

Vacuuming once or twice a week with a HEPA-equipped vacuum cleaner can make a big difference. Pollen settles in rugs, furniture, and curtains, so make those part of your cleaning routine too. For an extra level of clean, consider using a steam cleaner on soft surfaces.

5. Bring in the Green Wisely

Some houseplants can help purify indoor air, but others might aggravate allergies. Skip the highly fragrant or pollen-heavy varieties, and opt for air-cleansing champs like spider plants, peace lilies, or snake plants. And always check for mold buildup in the soil, which can trigger symptoms.

Spring doesn’t have to mean months of misery. With a little planning and some tech help, you can keep pollen outside and reclaim the fresh, healthy air your home deserves.

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit http://www.odonnellbros.com. Advice is for guidance only.

A Roof and Gutter Inspection Checklist for Spring

After a long New England winter, your roof and gutters deserve a little TLC. Spring is the perfect time to inspect for any damage left behind by winter and prep your home for the warmer season ahead. Here’s a simple 10-step checklist to help you spring into action because a quick, proactive check now can save you serious money and headaches down the road. 

1. Safety First. Start smart. Use a sturdy ladder on flat ground, wear shoes with good traction, and don’t go it alone. If your roof is steep or high, consider a safety harness or call in a pro.

2. Ground-Level Walkaround. Before climbing anything, take a walk around your home. Look up and scan for missing or damaged shingles, sagging rooflines, or any debris buildup from winter storms. A pair of binoculars is a handy tool here.

3. Inspect the Roof Surface. If it’s safe, climb up for a closer look. Winter’s freeze-thaw cycles can loosen shingles, damage flashing, and open up trouble spots. Focus on high-risk areas like valleys, chimneys, and skylights.

4. Flashing & Seal Check. Snow and ice can crack flashing and wear down seals around vents and roof joints. Look for gaps or rust, and re-seal any areas that no longer look watertight.

5. Clean Out the Gutters. Winter storms can clog your gutters with leaves, pine needles, and shingle grit. Clear out all debris and make sure water flows freely through the downspouts—otherwise, you’re risking water damage and foundation issues.

6. Confirm Gutter Slope. Gutters should slope slightly toward the downspouts. If water pools or overflows, grab a level and check. Adjust the hangers as needed to restore proper drainage.

7. Check Fascia & Soffits. Cold, wet weather is hard on wood. Look for signs of rot, peeling paint, or pest activity on the fascia boards and soffits—these areas often show the first signs of hidden water damage.

8. Peek Into the Attic. Head inside and inspect the underside of your roof. Water stains, mold, or musty smells could mean you’ve got a leak. Also check that your attic vents are clear to allow air to circulate and moisture to escape.

9. Take Photos. Snap pictures of anything that looks questionable. These will come in handy if you need to call a contractor—or if an insurance claim is necessary.

10. Schedule a Pro Inspection. Even if everything looks good, a professional inspection once a year is a smart move. Pros know where to look for hidden issues and can help extend the life of your roof with early fixes.

Spring is the season for fresh starts and smart maintenance. Your roof worked hard all winter. Give it the attention it deserves this spring so it can keep doing its job all year long. A little maintenance now means fewer surprises later.

Bob O’Donnell is the owner of O’Donnell Bros. Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro.” All questions may be considered for publication. To contact Bob for your remodeling needs, call O’Donnell Bros. Inc. at (860) 589-5155 or visit http://www.odonnellbros.com. Advice is for guidance only.